Privacy Policy

Luna Casino is committed to protecting your privacy. This policy explains how we collect, use, disclose, transfer, and store your personal data.

What We Collect

We may collect personal data from you when:

You sign up for an account on our website or mobile application.
You interact with us through customer support channels (email, phone, chat).
You participate in online surveys, contests, or other promotional activities.
You make purchases using our payment services.

Types of Personal Data We Collect

We may collect the following types of personal data:

Name
Email address
Phone number
Address
Login credentials (username and password)
Purchase history
Browsing behavior on our website or mobile application

How We Use Your Data

We use your data for various purposes, including:

Providing services to you (e.g., account management, customer support).
Processing payments.
Improving the security of our systems.
Personalizing content and advertising based on your preferences.
Conducting market research and analysis.

Disclosure of Your Data

We may share your personal data with third-party service providers, partners, or vendors who help us provide services to you. These parties include:

Payment processors
Shipping and logistics companies
Customer support software developers

Your data may also be shared with law enforcement agencies or regulatory bodies if required by applicable laws.

Data Storage

We store your personal data in secure servers that are protected by encryption, firewalls, and other security measures. We use industry-standard practices to protect against unauthorized access, disclosure, modification, or destruction of your data.

Your Rights

You have the right to:

Access, correct, and delete your personal data.
Restrict processing of sensitive data (e.g., financial information).
Object to direct marketing communications.

To exercise these rights, please contact us through our customer support channels.

Children's Online Privacy

Luna Casino is not intended for children under 16 years old. If you are a parent or guardian and believe your child has provided personal data without your consent, please contact us.

Security Measures

We implement various security measures to protect against unauthorized access:

Secure socket layer (SSL) encryption
Data back-up procedures
Regular software updates

However, no online system can guarantee complete protection of your data. We will notify you in case of any breach that may affect the confidentiality of your personal data.

Changes to This Policy

We reserve the right to modify this policy at our discretion. Changes are effective upon publication on our website or mobile application.

If you have questions about our privacy practices, please contact us through our customer support channels.